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Blackboard Administrator

Experience in supporting users of Blackboard in the technical back end role; familiar with user roles, problems, implementation, maintenance of courses, and troubleshoot user problems. Support faculty in the development and use of courseware designed to engage students and achieve learning objectives. Provide support to Blackboard users and administer the Blackboard Learning Management System (LMS): Learn, Content Collection, Outcomes, and Collaboration modules. Respond to student and faculty phone calls and e-mails regarding ongoing Blackboard maintenance issues such as login, user accounts and password retrieval, archiving courses, and module and tabs administration. Configure, maintain, document, and support the Blackboard environment. Participate in the integration planning, testing, and implementation of Blackboard LMS updates. Perform application configuration and enhancement changes. Document and communicate changes due to new configurations, upgrades, and patches.

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Instructional Systems Design Specialist (SME II)

Utilizes ISD principles and employs the ADDIE model to conduct a workforce training inventory, analyze data and catalogue findings to establish a baseline for gap analysis in support of eLearning development. Utilizes multimedia, instructional technology, authoring, and developmental tools to create Learning content. Ensures products comply with applicable guidance and regulations (SCORM, Section 508 etc.). Must be able to work both independently and effectively as part of a dynamic, multi-disciplinary team that includes subject-matter experts, graphic designers, web developers, and other specialists to produce deliverables.

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Faculty Member (NIU)

Description coming soon